Privacy Policy

Privacy

Each time you visit a website it collects information about you in the form of cookies that are generated automatically, or through data provided in an email you send or an online form you complete. We know that people have legitimate concerns over sharing personal data so we want to explain how we use it. We will never share any of your details with third parties without your express permission.

Information Collected by TopKConsultant

In order to provide users with the services they need, we collect some basic information pertaining to them. This includes; IP Address - This is the unique signature and address of the computer which is being used to access the site and services. Operating System and Version - This is simply which operating system and which version is being used - for example; Windows 10. Web Browser - This is information pertaining to the browsing software used to access the site and services. For example; Microsoft Internet Explorer or Google Chrome. Internet Service Provider - This refers simply to the company who is providing your internet service. For example;Physical Location - This relates to where you are in the world when you are accessing our service. All users must be located in UK when accessing TopKConsultant. With this information, we are able to optimise our site and also the experience we provide to our users. We aim to bring our site and offerings up to speed across all operating systems and web browsers, so this data helps us to secure this functionality. The TopKConsultant team pledges never to use the information we collect from you for any purpose other than to enhance our service. Our data handling policy is governed by the laws of UK, and, in addition to this, we pledge never to sell your information to a third party for any purpose.

Password Protected Areas of TopKConsultant

In the course of a patient's interaction with TopKConsultant, they will need to register an account. This account will be used as a portal via which they can access the services they need. In order to protect the security of this information and of these areas in general, password protection is required. Users wanting to access these areas must first sign up and become registered. They can then log in at any time. All personal information is collected and stored in these areas for maximum security. This information is required when the user needs to accomplish certain actions, for example, to book a new session. In these sections of the website, all of the information listed above will be captured and collected, as well as personal health information which is used to provide more accurate advice in the future. This information is available only to those users with access to the relevant password protected area and to TopKConsultant staff members with the appropriate security clearance (i.e. those who will need to use the information during the course of providing their services). All of this information is protected by advanced security protocols over multiple levels. When you sign up for the TopKConsultant service, you will receive a Release Form which you will be required to sign. This will deliver you all the relevant information regarding these security measures and the information we will hold on you, as well as what we will do with said information. The information contained on this form will be up to date at the time at which the form is issued. However, this is subject to change in future. For the latest privacy and security information relating to your account, to the sites, and to the TopKConsultant services, please refer back to this document.

Cookies

It is part of the TopKConsultant data policy to utilise cookies. These cookies greatly enhance the experience that a visitor has when they access their account or any area of the site, and optimise the site for ease of use. A cookie is defined as a small amount of data which the TopKConsultant server sends to the user. This data is received automatically and is stored within the user's web browser software. The web browser retains this data over time, allowing it to recognise when the user returns to a site they have visited before. In the case of the user's experience with TopKConsultant, their preferences will be saved and they will be able to access the site more easily when they return in the future. This is a standard practice for any modern website, and enables webmasters and organisations to ensure a positive experience for their users when they visit the site. As such, your browser will probably already be set up to accept cookies, and you will not have to take any manual action to make this happen. Users will, however, be able to set their browsers up to not accept cookies. While the TopKConsultant team certainly recommend that you allow your browser to accept cookies, for the good of your experience, this is not mandatory. Users may also decide to set up their browsers to provide alerts when cookies are being sent.

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Email Information

There are several areas of our sites and services that require users to provide their email addresses in order to achieve complete functionality. For example, when a user signs up to the TopKConsultant service or creates an account, email information is automatically passed on to the server for storage. This email information is used as a security feature - i.e. the user must be able to supply the password associated with the email to access their account - and also as a means of communication. Whenever there is a new piece of information or documentation which you need to be aware of - for example, a release form or a report from one of our professionals - we will need to contact you. We can use this email address to get in touch. Please remember to check your account as often as you can. TopKConsultant endeavour to email any new information to the user, but this is not a guarantee. Users should not assume that, just because they have not received an email. We also may not provide a notification at all in the event that our terms and conditions or our privacy policy changes, so be sure to check back to the relevant documents to stay abreast of the latest information. TopKConsultant does offer an opt-out option on most of the emails we send. However, this is not always available. Speak with the TopKConsultant team to discover which emails can be opted out of. The TopKConsultant team will never disclose or sell email addresses or other information. This means users can rest assured that their personal details are safe.

Password Protection

As has been discussed, certain areas of the TopKConsultant site require passwords if they are to be accessed by users. This requires users to create a unique and secure password which will keep their information safe and free from theft or manipulation. All responsibility for the following rests with the user; Controlling the security of the password, and not letting it fall into the wrong hands. Modifying the password if the user feels that its security has been compromised in some way. Regularly checking the user account to ensure that no unauthorised access has taken place Notifying TopKConsultant immediately if any breach has taken place. Carrying out all necessary measures to ensure the safety and security of the password and all other login information As with all passwords, users are urged to keep their TopKConsultant passwords and login information safe and secure. Users should make sure that they don't use the same password for multiple accounts with multiple service providers, as this represents a serious security risk.

Data Protection

We are fully compliant with the provisions of the Data Protection Act 1998. We always do our best to ensure that your personal data is secure and up to date. You can contact us at any time to request a copy of all data we hold on you gathered through your use of this website. You have a right to view/update your details at any time.

Contact Details

You may contact us at any time using our contact form our data manager will get back to you as soon as possible. We will certainly respond to your query within 48 hours.

Registered Address

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Changes to the Policy

TopKConsultant is under no obligation to issue a notice or warning when this security and privacy policy changes. This means that no notification will be given if a change occurs, and users must refer to this document to stay abreast of the latest policies. As soon as changes are published in this document, they will be considered to be in effect. By using the TopKConsultant site or any of the services contained within, you are in agreement with the security and privacy policy listed here. All information listed here is accurate as of 12/03/2019.